Terms & Conditions
1) Painting & Decorating
a) J & M Shaw require all working areas to be clear before work commences.
b) All fixtures/fittings must be removed unless otherwise agreed in the quotation.
c) Walls/ceilings/coving are coated at least twice unless otherwise stated in the quotation.
d) All holes/cracks are filled prior to painting unless otherwise agreed in the quotation.
e) Appointments may be changed at short notice due to weather conditions for exterior work.
f ) All waste produced by J & M Shaw is removed from site once work is complete.
g) Only written price quotations are valid. All other quotations require a full on site calculation before a valid written quotation can be given.
h) J & M Shaw take responsibility for the care to furniture and floor coverings. All working areas are protected with large dust/dirt free cotton sheets. Appliances/fixtures/fittings are protected using low-tack masking tape and coverings.
2) Jet Cleaning
a) Rotary flat surface cleaning times vary depending on the size of the area to be cleaned. Approx. times can be given upon quotation.
b) All dirt and grime cleaned from surfaces is disposed of after the cleaning process is complete.
c) All surrounding surfaces are washed off and windows/doors cleaned after the cleaning process is complete.
d) All vehicles and/or objects must be removed from the surfaces/areas to be cleaned.
e) Due to the nature of jet cleaning and the pressures involved we advise customers to be aware of the dangers moving around high pressure equipment.
f ) Appropriate signage is always displayed to warn of any potential hazards - trailing hoses/obstacles/slippery surfaces etc.
g) Only 75% of stains are removable with the pressure washer, cleaning solutions may be needed in some cases, advice can be given upon quotation.
h) Appointments may be changed at short notice due to weather conditions.
i ) Re-sanding can only be completed once the surface is fully dry.
j ) Cleaning dates/times are agreed weather permitting.
k) Only written price quotations are valid. All other quotations require a full on site calculation before a valid written quotation can be given.
3) Block Paving Sealing
a) All vehicles and/or objects must be removed from the area to be sealed.
b) Animals and children must be kept away from the area whilst sealing is in progress.
c) Surfaces can only be sealed after recently being rotary jet cleaned by J & M Shaw.
d) After being rotary jet cleaned surfaces must be left a minimum of 14 days prior to sealing to avoid substrate saturation and reactivated efflorescence.
e) Sealed surfaces can accept foot traffic after 4-6 hours and vehicular traffic after 24-48 hours.
f ) Surfaces are fully cured and achieve full chemical resistance within 2-3 days.
g) Sealing of the same area/surface must be completed the same day.
h) Sealing can only be carried out on well drained surfaces.
i ) Appointments may be changed at short notice due to weather conditions.
j ) Only written price quotations are valid. All other quotations require a full on site calculation before a valid written quotation can be given.
4) Payment & Quotations
a) The total amount for services and/or materials in the quotation/invoice is inclusive of VAT and any other charges/discounts unless specified.
b) All monies owed for services and/or materials must be settled by the due date printed on the invoice.
c) J & M Shaw is entitled to alter/add to the total amount payable if any additional materials/services are added/carried out which were not anticipated at the time of the proposed quotation.
d) J & M Shaw is responsible for the accuracy of any measurements for the supply of products by J & M Shaw. J & M Shaw accepts no responsibility for any expenses incurred as a result of the inaccuracy of any measurements given by the customer.
e) The customer may cancel any services and/or products by notifying J & M Shaw in writing within 7 days of the start date in which the individual service(s) are to commence. Short notice cancellations will be eligible for a cancellation charge.
f ) Title or ownership of any products purchased by J & M Shaw for any service(s) remains with J & M Shaw until payment is received in full for the service(s) provided.
g) Ownership or responsibility of any materials/products supplied by the customer remains with the customer. J & M Shaw take no responsibility for any expenses incurred as a result of the inaccuracy of any information given regarding materials/products supplied by the customer.
h) Customers may be asked to sign a declaration to confirm all work has been carried out as to the invoice details.
i ) Written quotations are valid for 28 days from the date printed.
j ) Terms of payment are non negotiable. Late payments are subject to late payment charges.
k) J & M Shaw accept the following payment methods - cash or cheque. Cheques are made payable to: J & M Shaw.
l ) J & M Shaw do NOT accept payments forwarded by post unless otherwise instructed.
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